Learn prompt engineering the way Hanna did — by living it.
Hanna is a customer support manager at a car rental company in Munich. Eight years in, thirty-six tickets in the queue, and a company-wide email about "AI transformation" landing in her inbox on a Monday morning.
She doesn't have a computer science degree. She doesn't know what a large language model is. But she does know how to communicate — and it turns out that's exactly the skill AI rewards most.
Through her story, you'll discover that prompt engineering isn't about commands and syntax. It's about asking better questions. Something you already know how to do.